Customer Relations Officer

Job Type

On Site


Fgura, Malta


Full Time


€26,400 - €28,000



Published Date

18 Feb 2021

Closing Date

28 Feb 2021

Job Reference Number


About the job

- Providing assistance, advice, life hacks and small talk with our players through live chat and email (no phone support!)
- Work in collaboration with other teams such as - Player protection, Responsible Gaming, AML, Payments, Loyalty
- Contribute fresh new ideas, giving constructive feedback to keep improving how we work and exercising your creativity
- We do not have night shifts. The last shift would be logging out at 10pm.


- Can charm other people, be creative, is full of positive energy, a bit quirky and with incredible people skills
- Speaks and writes German on an advanced level & is fluent in English
- Has previous experience in a Customer Service environment or/and iGaming industry
- Curious about gaming
- Is highly self-motivated, loves to get stuff done, is efficient and a creative problem solver
- Is willing to work shifts. No night shifts.
- Quick on the keys with an optimistic-mindset


- Snacks and beverages
- Great young team
- Frequent parties, lunches and dinners

About us

Tiptorro is already one of the most innovative providers of sports betting. We offer a very wide range of bets, our customers can place their bets around the clock on the most popular sports such as football, ice hockey, handball, basketball, baseball, volleyball, winter sports, boxing, rugby, tennis, Formula 1 and American football.

Sports betting is available in single, combined, system and system bets (with or without bank games). A large selection of special bets such as handicap bets, match leg bets, result bets, goal bets and many other special bets complete the offer.

With the cashout function, various bonus variants and with the combination of sports and live bets, we provide our partners with an attractive and innovative product. Many exciting sports events are offered live up to the last minute of the game for betting. Attractive and dynamic odds make LIVE betting an interactive experience for all visitors to your betting office.



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